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Store Supervisor

Published
January 31, 2025
Location
Fort Collins, CO

Description

Title Store Supervisor
Job Category: General Management
Job Requisition: STORE001902
Posted: January 24, 2025
Full-Time

MFCP (Motion & Flow Control Products, Inc.) is the largest Parker Hannifin distributor and the premier unrivaled leader in motion and flow control solutions. We offer an expansive range of cutting-edge industrial systems and solutions designed to power the future of automation, hydraulics, pneumatics, aerospace, and beyond.

At MFCP, we don't just distribute - we innovate. Specializing in system design, fabrication, and tailored solutions, we provide expert services that include fluid power repair, precision hose and tube assemblies, and custom OEM sub-assemblies. With over 55 locations across the Western U.S., MFCP is on a rapid growth trajectory, and we're seeking talented professionals to help us elevate fluid power distribution to new heights. Join us and be part of an exciting future.

Position Summary:

The Store Supervisor is responsible for oversight of all aspects of the store side of a Branch and reports directly to the Branch Manager. They may oversee customer service, store operations, and employee supervision in a friendly, fast-paced team environment.

Primary Duties:
Supervise, coach, mentor, train, and support all employees within the store.Assists the Branch Manager in hiring decisions for the Store.Oversees margins and costs to achieve net profitability goals.Provide user support and solutions for our ERP system (Prophet 21)Develop and implement programs to meet customer requirements.Generate and maintain accurate required documentation, including quotations.Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.Collaborate with all appropriate departments within the Branch and personnel to ensure customer satisfaction.Assist with account development and make support calls on customers as necessary.Maintain contact and friendly relationships with suppliers and customers, building a favorable company image and resolving problems and complaints as they arise.Maintain pricing profiles to be competitive with current market levels while attaining necessary margin and profit goals.Report business progress, identify needs and concerns to Branch Manager.Champion implementation of MFCP programs and carry out responsibilities in accordance with the organization's policies, procedures and applicable laws.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Basic Requirements:
High school diploma or equivalent. supervisor experience preferred.Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus.Must be able to understand and calculate gross profit/gross margin, add, subtract, multiply, and divide. The ability to calculate averages and other functions preferred.Must be a good listener with above average reasoning ability and make minimal mistakes. Must be a good learner whom can assimilate product knowledge and skills as they are presented.Experience with industrial distribution, preferably fluid power components preferred. Familiarity with industrial and hydraulic hose and fittings, especially Parker Hannifin a plus.Must be able to work with a wide variety of people and personalities.Maintain regular and punctual attendance.As MFCP is a small employer and employees work in a collaborative team environment, employee must be physically present in the office to perform his/her job functions.Valid driver's license and acceptable driving record, in accordance with company guidelines.
Physical Demands and Work Environment:

Job requires frequent lifting up to 70 pounds, stooping, reaching above shoulder level, pushing, pulling, constantly walking/standing on cement flooring and climbing ladders as needed. Work environment may vary including: warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential customers. The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions. Reasonable accommodations may be made to accommodate individuals with disabilities to perform the essential functions of the job.

Salary:

$23-$31/hour, commensurate with skills and experience.

Benefits:
Competitive salaryMedical, Dental, Vision401(k) Investment PlanLife InsurancePaid Holidays2 Weeks Vacation/Sick TimeIncentive Programs - Employee referral program
Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.

The Fair Chance Act prohibits an employer from discriminating against anyone's conviction history before a job offer has been made. Candidates are subject to pre-employment criminal background, drug screen and possible DMV record review and along with reference checks. This Employer Participates in E-Verify.

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