Patient Registration Clerk (Bilingual Spanish/English)
This recruitment is being conducted to fill five vacancies with San Joaquin Health Centers and to establish a referral pool to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.
Offers of employment are contingent upon passing a background check and drug screen.
NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.
- Asks questions of patients and/or their relatives; enters information into the hospital system; screens material for completeness and accuracy.
- Matches account numbers with financial codes; verifies insurance or Medic-Cal coverage; checks insurance I.D. cards and Medic-Cal labels; checks records for verification of Medic-Cal/Medicare coverage.
- Obtains signatures on appropriate forms; types I.D. cards and stamps patients' records; posts or verifies information.
- Explains rules, regulations, policies and procedures pertaining to patient registration.
- Directs patients to appropriate office, clinic or treatment center for services; may maintain a system of clinic appointments.
- Operates standard office machines such as computer terminals, automatic copiers, calculators and microfiche readers.
- May act as lead worker; may check and review work of others; may train others as assigned.
Experience : Two years of general office clerical work, one year of which must have been in gathering financial and personal information from patients and/or families in a doctor's office, medical clinic, or acute care hospital.
Substitution : One year of business training in an approved school or training program may be substituted for six months of general clerical experience.
Note: The following special requirements were approved by theDirector of Human Resourceson August 8, 2023.
Special Requirement: Bilingual in Spanish and English.
Basic Medicare, Medic-Cal and private insurance eligibility requirements; basic layout of San Joaquin General Hospital and location of treatment centers and offices; public relations techniques; filing and record keeping systems used in registering patients; language mechanics.
Follow oral and written directions; read and understand job related material; establish and maintain effective working relationships with others; communicate effectively; work well under pressure; deal tactfully with individuals in stressful situations; match names and numbers; explain hospital policies, procedures and related regulations to the public, utilizing effective public and guest relations techniques; operate office equipment including computer terminals.
Equal Opportunity Employer
San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org).
Accommodations for those covered by the Americans with Disabilities Act (ADA):
San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.
Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases.
Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection.
Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date.
Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.
Pre-employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen.
Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when:
- They are related to the Appointing Authority, or
- The employment would result in one of them supervising the work of the other
Department Heads may establish additional limitations on the hiring of relatives by departmental rule.
Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.
HOW TO APPLY
By mail or in person:
San Joaquin County Human Resources
44 N. San Joaquin Street Suite 330
Stockton, CA 95202
Monday - Friday 8:00 am to 5:00 pm; excluding holidays.
Phone: (209) 468-3370
For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377.
When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).
San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.
Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo .
Click on a link below to apply for this position:
Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email, or apply for a job in person at the San Joaquin County Human Resources Division.
Closing Date/Time: 11/30/2023 11:59:00 PM